FAQ

  1. Are your candles fragrance free? Yes. All of our pillar candles are fragrance free and emit a natural, subtle honey scent. We do not use any synthetic additives - ever.
  1. Will you make fragrant or scented candles? Yes. We plan to release Beeswax Aromatherapy Candles scented with 100% pure essential oils. We do not use any synthetic fragrances or scents in our candles. Sign up for our newsletter to receive information on product releases.
  1. Are all of your candles yellow? Yes, we do not use any dyes or additives to create our candles. Yellow is the color of raw beeswax and the hue will vary slightly depending on what flora the honey bee foraged.
  1. Why is there a white film on my candle? This film is called bloom and is an indication that you have a 100% pure beeswax candle. Bloom is a powdery surface deposit found on fresh fruits, leaves, or stems; essentially, what the honey bee forages. You can remove bloom by gently wiping your beeswax candle with a dry cloth.
  1. How are your candles made? I filter each pound of beeswax with dedication, I wick each candle mold with passion and I hand pour each ounce of beeswax with love.
  1. What is the “first burn”? The first burn is a rule of thumb when burning candles, it directly relates to burn time and candle diameter. Essentially, a candle should burn 1 hour per diameter in order to achieve an optimal burn. Many of our pillars are 3 inches in diameter; thus, we recommend the first burn to be a minimum of 3 hours and for all subsequent burns to not exceed 6 hours. In general, please reference burn intructions for a given candle. 
  1. What is “hugging”? Hugging is the process of pushing or folding warm wax towards the center wax pool. Hugging should be done directly after the candle has been extinguished. Candle hugging is a preference and is not required. However, it will prevent dripping, ultimately extending the life of the pillar by burning every possible inch of wax.
  1. What happens if I do not “hug” my pillar? Hugging is a safety recommendation as it prevents excessive dripping. Beeswax burns down and then out, therefore, the walls of the pillar may eventually melt into the wax pool. Burn times should not exceed 6 hours.
  1. Why is my candle smoking? Candles will release smoke when too much carbon collects around the wick. This means that your wick needs to be trimmed. Extinguish the candle, let it cool, trim the wick, relight and enjoy!
  1. Why is my flame flickering? Candle flames will flicker when the flame is receiving too much oxygen or wax, this typically happens when the wick is too long. Extinguish the candle, let it cool, trim the wick, relight and enjoy!
  1. How precise are the burn times? We have conducted various test burns and have found the approximate burn time ranges to be consistent. Candle care plays a huge role in the life of a candle. Trim your wicks, hug your pillars, keep candles out of drafty areas etc… Love your candle and the flame will speak for itself! It’s simple!